BALDY RAKHRA

I've spent over 20 years in outsourcing — managing vendors, negotiating contracts, building teams across multiple countries. And I'll be honest with you: the model we've all been operating under is breaking. For as long as I can remember, outsourcing has been about inputs. How many people do you need? How many hours? Send me the rate card. But AI is flipping that entire equation on its head, and if you're not paying attention, you're going to get left behind. Let me tell you

In today's global economy, businesses face unprecedented challenges. The pressure to remain competitive while managing costs has led many...